Legal
Privacy policy
Last updated: November 2026
Welcome to Docioo, operated by Docioo Technologies (“we”, “our”, “us”). Docioo is a Smart Clinic Management Platform designed for doctors, clinics, hospitals and healthcare teams to manage patient appointments, follow-ups, and clinic operations, including analytics related to appointments and revenue.
We are committed to protecting the privacy and security of all users, including healthcare providers and their patients. By accessing or using https://www.docioo.com, you agree to this Privacy Policy.
Docioo acts as a technology service provider (data processor) for clinics and doctors.
We do not provide medical advice or healthcare services.
a) Healthcare Provider Information — Name, clinic/hospital name, contact details, address, professional details, schedules, billing and subscription details.
b) Patient Information (collected by clinics via Docioo) — Name, phone, email, age, gender, address, appointment history, medical notes and records (if entered by clinic).
c) Financial & Analytics Data — Appointment statistics, revenue and billing data, usage insights and reports.
d) Technical & Usage Data — IP address, device/browser information, login activity, system usage analytics.
We use data to provide clinic management features, enable booking and scheduling, manage records and follow-ups, generate analytics, send notifications (SMS, WhatsApp, Email), improve performance, and ensure platform security.
Healthcare Providers own and control patient data. Docioo Technologies only processes data to provide services. Providers are responsible for obtaining patient consent, ensuring lawful use, and maintaining confidentiality.
We do not sell personal or patient data. Data may be shared with authorized clinic staff, third-party service providers (hosting, SMS, analytics), payment gateways, and legal authorities when required by law.
We implement industry-standard safeguards including encrypted transmission (HTTPS), secure cloud infrastructure, role-based access control, and regular monitoring. Absolute security cannot be guaranteed.
We retain data while the clinic account is active, as required for service delivery, and as required under applicable laws. Upon termination, data may be deleted or anonymized per policy.
Healthcare Providers may access, manage, export, or request deletion of clinic data. Patients should direct requests to their respective clinic; Docioo will assist providers in fulfilling such requests.
We use cookies to improve functionality and analyze usage. Users can control cookies via browser settings.
Docioo may integrate SMS/Email/WhatsApp APIs, payment gateways, and analytics tools with their own privacy policies.
Patient data related to minors may be processed by clinics. Healthcare providers are responsible for obtaining appropriate parental or guardian consent.
This policy complies with applicable Indian laws including the Information Technology Act, 2000, SPDI Rules, 2011, and Digital Personal Data Protection Act, 2023.
Docioo Technologies is not responsible for how clinics or doctors use patient data outside the platform.
We may update this Privacy Policy periodically. Updates will be posted on this page with revised dates.
Docioo Technologies
Email: info@docioo.com
Phone: +91 83839 96658
Website: https://www.docioo.com