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Terms policy

Terms Of Service Docioo — featured image

Last updated: November 2026

1. Introduction

Welcome to Docioo, operated by Docioo Technologies. These Terms govern your access to and use of https://www.docioo.com and related services. By using Docioo, you agree to these Terms.

2. Nature of Service

Docioo provides software for healthcare providers to manage appointments, patient records, analytics, and clinic operations. Docioo is not a healthcare provider and does not offer medical advice, diagnosis, or treatment.

3. Eligibility

You must be at least 18 years old, legally capable of entering a binding agreement, and use the platform for lawful purposes only.

4. Account Registration

You agree to provide accurate information, maintain confidentiality of credentials, and be responsible for all activities under your account.

5. Responsibilities of Healthcare Providers

Doctors and clinics agree they are solely responsible for patient care, obtaining proper consent, complying with healthcare laws, maintaining confidentiality, and not misusing the platform.

6. Patient Data & Privacy

Healthcare Providers own and control patient data. Docioo acts as a data processor. Use of data is governed by our Privacy Policy.

7. Subscription, Fees & Payments

Docioo may offer paid plans. Fees and features are defined at purchase. Payments are non-refundable unless stated otherwise. Failure to pay may result in suspension.

8. Acceptable Use

You agree not to use the platform for illegal activities, upload false or harmful data, attempt unauthorized access, or interfere with system security.

9. Data Security

We implement reasonable safeguards. You acknowledge no system is completely secure.

10. Third-Party Services

Integrations with payment gateways, SMS/WhatsApp, and analytics are subject to third-party terms. We are not responsible for third-party services.

11. Intellectual Property

All rights in Docioo software and design belong to Docioo Technologies. You receive a limited, non-exclusive license to use the platform. You may not copy, modify, reverse engineer, or resell without permission.

12. Service Availability

We strive for uptime but do not guarantee 100% availability or error-free operation. Maintenance and feature updates may occur.

13. Termination

We may suspend or terminate access for Terms violations, non-payment, or security risk. You may terminate your account at any time.

14. Limitation of Liability

To the maximum extent permitted by law, Docioo Technologies is not liable for medical decisions, loss of data or revenue, or indirect damages. Total liability shall not exceed amounts paid in the last 3 months.

15. Indemnification

You agree to indemnify Docioo Technologies from claims arising from your use, legal violations, or misuse of patient data.

16. Disclaimer

Docioo is provided “as is” without warranties. We do not guarantee accuracy of user-entered data or suitability for specific needs.

17. Governing Law

These Terms are governed by the laws of India. Disputes are subject to courts in Gurugram, Haryana.

18. Changes to Terms

We may update these Terms. Continued use constitutes acceptance.

19. Contact

Docioo Technologies · info@docioo.com · +91 83839 96658

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