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Prepaid vs Postpaid: Choosing the Right Billing Model

· By Docioo Team

Two ways to pay for clinic software

SaaS platforms for clinics usually charge per doctor, per branch, or per transaction. Docioo supports both prepaid credits and postpaid monthly billing so you can match how your finance team prefers to pay.

Neither model changes how your team uses the product — appointments, EMR, patient portal, and analytics stay available. The difference is when and how your accounts team settles platform usage.

Prepaid vs postpaid at a glance

Prepaid credit wallet

Top up credits and consume them per booking action. Ideal for clinics that want pay-as-you-go visibility and predictable top-ups.

Postpaid monthly billing

Use the platform through the month and receive a consolidated invoice. Suited to established clinics and hospital groups with accounts payable processes.

Plan limits for doctors, branches, and features apply to both models — billing mode only affects how usage is settled.

Which model fits your clinic?

  • Solo or small clinic with tight cash flow → prepaid credits
  • Multi-doctor practice wanting usage visibility → prepaid credits
  • Multi-branch group with central accounts → postpaid invoice
  • Hospital outpatient network with finance review → postpaid invoice
  • Growing from one location to many → start prepaid, switch later

Why Docioo supports both models

  • Same clinic workspace regardless of billing mode
  • Transparent usage tracking in the clinic panel
  • Upgrade paths as doctor and branch counts grow
  • Enterprise arrangements for large hospital groups
  • No need to migrate platforms when you switch models

Frequently Asked Questions

What are credits used for?

On prepaid plans, credits are consumed for platform actions such as bookings, follow-ups, cancellations, and reschedules per your plan configuration.

Can we switch from prepaid to postpaid later?

Yes. Discuss switching with our team when your clinic scale or finance process changes — no platform migration required.

Does postpaid require a minimum commitment?

Commercial terms vary by clinic size. Contact sales for multi-branch and enterprise arrangements.

Where can I compare plan limits?

Visit our pricing page for tier overview, then request a quote tailored to your doctors and branches.